Managed IT Services Pricing for Inland Empire Businesses

No hidden fees. No surprise invoices. One plan that covers everything, priced to your environment and team size.

Our Approach

How We Price IT Services

We use a flat-rate, all-inclusive pricing model. You pay one predictable monthly fee that covers everything. No hourly billing, no surprise charges for routine support, and no nickel-and-diming for things that should be included.

This approach aligns our incentives with yours. We are motivated to keep your systems running smoothly and prevent issues proactively because we do not bill more when things break. It also makes IT budgeting simple: one predictable monthly number, agreed up front, so you always know your IT cost.

Every engagement starts with an intro call followed by our $2,500 IT Risk Assessment — complimentary for qualifying businesses. We evaluate your current environment, understand your business needs, and provide a detailed proposal with exact pricing. No generic quotes, no bait-and-switch.

One Plan, Everything Included

Premium Managed Services

Your complete IT department, without the overhead. One flat-rate plan that covers everything your business needs.

Custom Quote

Tailored to your environment, team size, and security needs

$2,000/month minimum engagement

Final pricing shared after your IT Risk Assessment

Help Desk & User Support
24/7 system monitoring & alerting
Patch management & updates
Microsoft 365 administration & Intune
SOC monitoring (24/7/365)
EDR (Endpoint Detection & Response)
Email security filtering
Conditional access policies
Security awareness training
Multi-factor authentication management
Compliance support (CIS Controls, FTC Safeguards, WISP)
vCIO strategic planning
Vendor management
Onsite support (as needed)
Continuous security review & improvement
IT budgeting & roadmapping

Standard

What's Always Included

These baseline items come standard with every eTop engagement at no additional cost.

Dedicated account team that knows your environment
Structured onboarding and migration process
Documentation of your entire IT environment
Proactive monitoring and maintenance
Regular system health reports
Backup monitoring and verification
New employee onboarding and offboarding
Asset lifecycle management

Pricing Factors

What Affects Your Price

No two businesses are the same. Here are the main factors that determine where your pricing lands.

User Count

Your team size is a primary driver of scope. More people means more devices, identities, and support to manage — larger teams also tend to benefit from more efficient economics at scale.

Compliance Requirements

Businesses with regulatory obligations (FTC Safeguards, WISP) may need additional controls, documentation, and audit support.

Multi-Location

Organizations with multiple offices or remote-heavy workforces may need additional networking, security, and coordination across sites.

Existing Infrastructure

The current state of your environment matters. Aging hardware, technical debt, or security gaps may require initial remediation work before steady-state management.

Get Started

$2,500 IT Risk Assessment

Complimentary for qualifying businesses

We do not give generic quotes. Before proposing any pricing, we conduct a thorough assessment of your current IT environment, security posture, and business needs — work we typically charge $2,500 for, waived for prospective clients in our service area.

After the assessment, you will receive a detailed proposal with exact pricing, a list of what is included, and a roadmap for improving your IT environment. Whether you choose to work with us or not, you will walk away with valuable insights about your business technology.

Book an Intro Call →

FAQ

Common Pricing Questions

How much do managed IT services from eTop cost?
Every engagement is priced to your specific environment, team size, and security needs, with a $2,000/month minimum. We share exact pricing after your IT Risk Assessment, so the number you get reflects your actual business rather than a generic tier.
Do you bill hourly for support?
No. We use a flat-rate, all-inclusive model: one predictable monthly fee that covers help desk, monitoring, security, and routine support. We do not bill more when things break, which keeps our incentives aligned with keeping your systems running.
What is included in the monthly price?
Help desk and user support, 24/7 monitoring, patch management, Microsoft 365 administration, SOC monitoring and EDR, email security, security awareness training, compliance support, vCIO strategic planning, vendor management, and onsite support as needed — plus baseline items like onboarding, documentation of your environment, and backup verification.
What determines where our price lands?
Four main factors: your user count, any compliance requirements (such as FTC Safeguards or a WISP), how many locations or remote workers you have, and the current state of your infrastructure — environments with aging hardware or security gaps may need initial remediation before steady-state management.
Is the IT Risk Assessment really free?
The assessment is work we typically charge $2,500 for, and it is complimentary for qualifying prospective clients in our service area. You receive a detailed proposal with exact pricing and a roadmap for your environment — useful whether or not you choose to work with us.

Questions About Pricing?

We are happy to walk you through our pricing in detail and help you understand what Premium Managed Services looks like for your business. No pressure, no sales pitch.

Let's Talk →

Or call us directly: (951) 398-0021

Call (951) 398-0021 Book an Intro Call