Have you ever had to face a fine for late delivery of products or services to major retailers? Recently we had the opportunity to work with a new client that had this unique issue. Due to network downtime, the company wasn’t able to make shipments on time. As a supplier of
Are you going on vacation? Don’t forget to set your “Out of Office” auto email reply in Microsoft Office 2016. In this video, we will show you how to set up and schedule an automated reply so that you don’t have to worry about emails going unanswered while you are
As an IT support company, we are always telling our friends and clients to be cautious with what they click on or whom they give personal information to. Most people know to avoid giving money to a Nigerian price, but scams and phishing attempts are becoming more advanced every day. Many scam
One feature that frequently goes overlooked in Microsoft Outlook 2016 is the task feature. If you need a to-do list or a task list, you are probably more likely to find a third party tool rather than using the one that is built into Outlook. This feature works well, but
Everyone needs an automatic signature in their email. Setting one up is a simple process if you follow the steps in this how-to video. Generally, an email signature is made up of your name, job title, company name, phone number(s), extension, website, and reply email address. The important thing to
If you use Outlook for work, at some point you may need to import and export contacts from your account. Though it may seem complicated, it is actually an easy process if you use the tricks we lay out in this video. Have you ever tried to import something into Outlook, only
Are you using both Outlook and Gmail? Maybe you want to separate your work life from your personal life. You may also want to access both accounts from one dashboard. This is possible but you need to get Gmail to play nice with Outlook and vice versa. Gmail considers Outlook to be
In the spirit of St. Patricks Day, it is a good time to ask yourself how lucky you are. Since we are an IT consultant, we are going to focus on what that means when we look at an IT network. As an IT company, we get to see how
When it comes to hiring a new IT partner, you need to know what questions to ask to ensure that you are working with a company that can adequately manage your network. eTop Technology is a managed IT service company that works with businesses to help them manage their technology
As you may be aware at this point, in the month of February, we have been focusing on the difference between hiring an in-house IT manager and working with an IT support company. This is a problem that every company will face as it grows. It is important to know
Are you in the process of evaluating the difference between hiring an IT professional internally or partnering with a support company to provide IT services? Maybe you already have internal IT support and need to consider bringing on additional help, but aren’t sure if you should hire more staff or
Have you been in a position where your IT network is down and support is nowhere to be found. At this point you are probably scrambling to find anyone who can help bring your network online. This problem usually occurs when your support company consists of one person and they
How important are software licenses, really? These complex legal documents can be overwhelming, so most people simply hit “Accept” when prompted instead of taking some time to understand what it is that they are accepting. Software licenses dictate exactly how software can be distributed – the number of copies that can
Are you considering a new phone system for 2017? This is a big decision for a business and there are many options available. Most likely you will find yourself choosing between the two major options of using an analog system or trying a digital system. Before you dig into the
Have you ever had to face a fine for late delivery of products or services to major retailers? Recently we had the opportunity to work with a new client that had this unique issue. Due to network downtime, the company wasn’t able to make shipments on time. As a supplier of
Are you going on vacation? Don’t forget to set your “Out of Office” auto email reply in Microsoft Office 2016. In this video, we will show you how to set up and schedule an automated reply so that you don’t have to worry about emails going unanswered while you are
As an IT support company, we are always telling our friends and clients to be cautious with what they click on or whom they give personal information to. Most people know to avoid giving money to a Nigerian price, but scams and phishing attempts are becoming more advanced every day. Many scam
One feature that frequently goes overlooked in Microsoft Outlook 2016 is the task feature. If you need a to-do list or a task list, you are probably more likely to find a third party tool rather than using the one that is built into Outlook. This feature works well, but
Everyone needs an automatic signature in their email. Setting one up is a simple process if you follow the steps in this how-to video. Generally, an email signature is made up of your name, job title, company name, phone number(s), extension, website, and reply email address. The important thing to
If you use Outlook for work, at some point you may need to import and export contacts from your account. Though it may seem complicated, it is actually an easy process if you use the tricks we lay out in this video. Have you ever tried to import something into Outlook, only
Are you using both Outlook and Gmail? Maybe you want to separate your work life from your personal life. You may also want to access both accounts from one dashboard. This is possible but you need to get Gmail to play nice with Outlook and vice versa. Gmail considers Outlook to be
In the spirit of St. Patricks Day, it is a good time to ask yourself how lucky you are. Since we are an IT consultant, we are going to focus on what that means when we look at an IT network. As an IT company, we get to see how
When it comes to hiring a new IT partner, you need to know what questions to ask to ensure that you are working with a company that can adequately manage your network. eTop Technology is a managed IT service company that works with businesses to help them manage their technology
As you may be aware at this point, in the month of February, we have been focusing on the difference between hiring an in-house IT manager and working with an IT support company. This is a problem that every company will face as it grows. It is important to know
Are you in the process of evaluating the difference between hiring an IT professional internally or partnering with a support company to provide IT services? Maybe you already have internal IT support and need to consider bringing on additional help, but aren’t sure if you should hire more staff or
Have you been in a position where your IT network is down and support is nowhere to be found. At this point you are probably scrambling to find anyone who can help bring your network online. This problem usually occurs when your support company consists of one person and they
How important are software licenses, really? These complex legal documents can be overwhelming, so most people simply hit “Accept” when prompted instead of taking some time to understand what it is that they are accepting. Software licenses dictate exactly how software can be distributed – the number of copies that can
Are you considering a new phone system for 2017? This is a big decision for a business and there are many options available. Most likely you will find yourself choosing between the two major options of using an analog system or trying a digital system. Before you dig into the
Why More SMBs are Turning to the Cloud to Reduce TCO More small and mid-size businesses (SMBs) seem to be taking the initiative to learn more about the benefits of the cloud. Determining why SMBs have this sudden keen interest in the cloud isn’t all that tricky.
Why SMBs Must Proactively Address the Threat of Mobile Hacks More cyber criminals are targeting small-to-medium sized businesses. One reason for this is too many workplaces have insufficient bring-your-own-device (BYOD) policies in place. Some have none at all. Although firms are generally more knowledgeable about network security risks than
