Microsoft Outlook 2016 Out of Office Auto Reply

Are you going on vacation? Don’t forget to set your “Out of Office” auto email reply in Microsoft Office 2016. In this video, we will show you how to set up and schedule an automated reply so that you don’t have to worry about emails going unanswered while you are away. If you are worried […]

Scam Email and Phishing Attempts

As an IT support company, we are always telling our friends and clients to be cautious with what they click on or whom they give personal information to. Most people know to avoid giving money to a Nigerian price, but scams and phishing attempts are becoming more advanced every day. Many scam emails disguise themselves as people […]

Microsoft Outlook 2016 Task and ToDo Lists

One feature that frequently goes overlooked in Microsoft Outlook 2016 is the task feature. If you need a to-do list or a task list, you are probably more likely to find a third party tool rather than using the one that is built into Outlook. This feature works well, but is little known even among […]

Microsoft Outlook 2016 – How to create an email signature

Everyone needs an automatic signature in their email. Setting one up is a simple process if you follow the steps in this how-to video. Generally, an email signature is made up of your name, job title, company name, phone number(s), extension, website, and reply email address. The important thing to consider is how much information […]

Import and Export Contacts in Outlook 2016

If you use Outlook for work, at some point you may need to import and export contacts from your account. Though it may seem complicated, it is actually an easy process if you use the tricks we lay out in this video. Have you ever tried to import something into Outlook, only to have your file rejected, […]

How to get Gmail to work with Outlook 2016

Are you using both Outlook and Gmail? Maybe you want to separate your work life from your personal life. You may also want to access both accounts from one dashboard. This is possible but you need to get Gmail to play nice with Outlook and vice versa. Gmail considers Outlook to be an insecure application, meaning that […]

Process Driven IT Management

As you may be aware at this point, in the month of February, we have been focusing on the difference between hiring an in-house IT manager and working with an IT support company. This is a problem that every company will face as it grows. It is important to know when you need to hire […]

Information Technology Support Tools

Are you in the process of evaluating the difference between hiring an IT professional internally or partnering with a support company to provide IT services? Maybe you already have internal IT support and need to consider bringing on additional help, but aren’t sure if you should hire more staff or partner with an IT company. […]

Redundant IT Support

Have you been in a position where your IT network is down and support is nowhere to be found. At this point you are probably scrambling to find anyone who can help bring your network online. This problem usually occurs when your support company consists of one person and they decide to go on vacation […]

What Business Owners Should Know About Software Licensing

How important are software licenses, really? These complex legal documents can be overwhelming, so most people simply hit “Accept” when prompted instead of taking some time to understand what it is that they are accepting. Software licenses dictate exactly how software can be distributed – the number of copies that can be used by a single […]

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