Outlook 2013 Email Read Receipt

In this video we will show you how to set up a read receipt, delivery receipt and also how to track who has read your email and who has not in Outlook 2013. This feature is useful when emailing large groups of people in your organization, especially when you need to keep track of who has ready your email. It is also valuable when emailing clients and vendors because it allows you confirmation and accountability for the situations where you may need to prove that an email was sent. It is important to note that when using this feature, you can deny a reply to a read receipt. For this reason you cannot always rely on read receipts to  show that an email was read or that it was not read. In most cases, however, this is a valuable best practice.

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