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Technology Training

Get Started With Skype For Business

Skype for Business really brings into question the need for a physical phone in the business world, especially for small companies. Skype for Business is another value-add in the Microsoft Office 365 offering and it works seamlessly with other Microsoft Office apps.

In this video, we will walk you through accessing Skype for Business on Windows 10. Once you have the application installed and opened, we will show you how to set up your microphone, headphones, and webcam. After you’ve gone through the setup process, it is relatively straightforward. You can open up a chat session, have a voice call or start a video conference with anyone in your contacts list. The great thing about Skype for Business is that you can talk to anyone around the world no matter if they are using Skype for Business or not.

Skype for Business is a great tool that will allow you to not only talk to friends and colleagues around the world but you can also attend virtual meetings with Skype for Business conferencing. Skype for Business also has many great built-in features such as screen sharing in case you need to show something to a colleague on your computer. The best part of all this is that you have Skype For Business built into your Office 365 subscriptions.

Microsoft Office 365 is changing the way that business communicates by creating one platform that encompasses email, voice, chat, conferencing and a whole lot more. What is great about what Microsoft has created is that you can get all the basics of business communication, hosted by Microsoft, for a low monthly cost. No more Exchange servers, PBX boxes or PRI’s to pay for and maintain.

If you haven’t looked into what Microsoft has to offer through Office 365 we strongly recommend that you do. If you already use Office 365 and are still paying to maintain a phone system then you may want to consider Skype For Business to help minimize and consolidate expenses.

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Technology

Use Chat For Internal Business Communication

Email was once considered the hub of communication for business, and for external correspondence, it generally still is. However, if you just need to have a quick conversation with someone on the other side of the office, email is clunky and slow. Fortunately, there is a new trend for internal business communication: chat services.

Slack vs teams

There are a few major players in the messaging space for business, namely Slack and Microsoft Teams. Both platforms allow for a seamless collaboration between team members that is far more efficient than relying on emails or in person meetings. This is especially effective for businesses that have remote employees who need to be able to chat and send files.

There are two main ways to communicate with these chat tools, aside from direct messaging between team members. You have the option to add as many team members to a conversation as you would like, which is great for collaboration between groups within a company. You can also create general chat topics that go out to the whole company, which is great for HR updates and general company-wide notifications.

No tool is complete without its ability to offer third party integrations. Slack offers a slew of apps and API integrations for just about every application you use. For example, maybe your sales team uses SalesForce, but you want your team to be able to communicate quickly to drive more sales. Slack offers apps and integrations for SalesForce so that all correspondence flow seamlessly from one platform to another.

The world of communication is swiftly changing. Although chat services have been around for many years with services like Skype, they have made a comeback within the business world. Instant messaging makes it faster to ask a quick question then it would be to spin around in your chair and talk to someone directly. If you are looking for a simple way to help your team communicate quickly and collaborate effectively, then you should talk to your IT partner about setting up a chat service within your company.