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Technology Training

Link Gmail and Outlook in Windows 10 Mail App

Like most people you probably have more than one email account. You can’t get away without having a personal email address and you likely have to manage one for work as well. All this and you also have to manage each of these accounts across your desktop, laptop and probably a handful of mobile devices.

Confusing right? Luckily, there are things you can do to remove some of the noise such as linking your accounts. For the purpose of this video, we are going to assume that you have a personal Gmail account and an Office 365 account using Outlook for your work email. Just to add one more layer of confusion, let’s say you want to link all of these accounts in the mail application on your Windows 10 desktop computer.

In this video, we will show you how to add accounts to the Window 10 mail app, as well as linking the Gmail and Outlook so that you can access them from the same application.

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Technology Training

Project Manage With Microsoft Planner

Do you manage groups of people but have a hard time keeping track of everything? Well, Microsoft has the tool for you! Microsoft Planner is a great application that is part of the Office 365 offering. It is a work in progress from Microsoft but none the less, Planner is a vast improvement from a simple to do list that you may use in Outlook. If you are managing internal projects across several employees with a lot of moving pieces but don’t have a need for a fully fledged project management software, then Planner will be great for you!

Make the most of your Office 365 investment by trying Planner to see if it is a good fit for your organization. You can create projects, assign tasks and checklists under that project to members of your team. Planner lets you attach and share files that are relevant to the project and you can get a birds-eye view of the progress across all of your employees from the Planner dashboard. Microsoft Planner can be accessed on a web page, local desktop application or mobile app and the best part is that it stays synced across all of your devices to keep you on track while you’re on the move.

In this video, we will show you where you can find Microsoft Planner in the Office 365 portal. From there, we will show you how to set up your account, create projects and assign tasks to the team members in your organization. Keep your team on track and get your project completed on time with Microsoft Planner.

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Technology Training

Tech Talk | Net Neutrality and the Future of the Internet

The Federal Communication Commission or FCC is looking to repeal Net Neutrality on December 14th, 2017. The implications of removing this legislation are vast and complex. The outcome of removing Net Neutrality could result in an internet experience that resembles cable television where you are nickel and dimed for every additional content provider you want access to. As it stands, the democratic way of internet life where you are free to go where you want, when you want using any internet provider you want is at serious risk of changing.

What makes the internet significant is that in one way or another, every person, not to mention every business, uses the internet to communicate. Allowing the internet service providers or ISP’s to moderate who has access to websites on their infrastructure and who does not, in addition to charging content creators based on consumed bandwidth, would change the internet that we all know and love in ways that we cannot foresee.

In this episode of Tech Talk, we discuss Net Neutrality and how we see the future of the internet in light of repealing the current legislation. We cover what Net Neutrality is, how limited access to a variety of internet providers is troubling and lastly, what, if any, legislation we feel would be appropriate and why.

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Technology Training

Microsoft Teams For Beginners | Office 365

Are you looking to improve office efficiency and cut down on the amount of email you send internally? Microsoft Teams is a great application that allows your company to communicate internally through chat. Teams is part of the Office 365 offering and, like the rest of the Microsoft products, is integrated with the applications from Microsoft that you know and love.

Microsoft Teams really stands out as one of the best workplace collaboration tools, taking the place of email for internal work communication. Rather than sending copious emails to your colleagues, Teams allows for a much more natural conversation between groups of people or direct communication between individuals. Even better, Teams improves workplace efficiency by making it easier to ask a quick question, schedule invites or send files.

In this video, we will walk you through accessing Teams in your Microsoft Office 365 portal. Once downloaded we will show you how to set up teams, message individuals, attach files and add team members. After implementing Teams you will find that this program will drastically cut down on internal email and will allow your staff to get more done with their day.

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Technology Training

Get Started With Microsoft Outlook 2016

Are you looking for a quick way to get up to speed with Outlook 2016? Most companies will be upgrading to Microsoft Office 2016 in the near future and Outlook is part of that migration. As a result, a lot of people will have to get used to the minor user interface changes that come along with each new upgrade. Luckily, Microsoft has been working hard to ensure that their products get easier to use as they come out with new versions. We have put together a series of training videos on Outlook 2016 that will show you how to use the most common functions.

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Technology Training

Get Started With Skype For Business

Skype for Business really brings into question the need for a physical phone in the business world, especially for small companies. Skype for Business is another value-add in the Microsoft Office 365 offering and it works seamlessly with other Microsoft Office apps.

In this video, we will walk you through accessing Skype for Business on Windows 10. Once you have the application installed and opened, we will show you how to set up your microphone, headphones, and webcam. After you’ve gone through the setup process, it is relatively straightforward. You can open up a chat session, have a voice call or start a video conference with anyone in your contacts list. The great thing about Skype for Business is that you can talk to anyone around the world no matter if they are using Skype for Business or not.

Skype for Business is a great tool that will allow you to not only talk to friends and colleagues around the world but you can also attend virtual meetings with Skype for Business conferencing. Skype for Business also has many great built-in features such as screen sharing in case you need to show something to a colleague on your computer. The best part of all this is that you have Skype For Business built into your Office 365 subscriptions.

Microsoft Office 365 is changing the way that business communicates by creating one platform that encompasses email, voice, chat, conferencing and a whole lot more. What is great about what Microsoft has created is that you can get all the basics of business communication, hosted by Microsoft, for a low monthly cost. No more Exchange servers, PBX boxes or PRI’s to pay for and maintain.

If you haven’t looked into what Microsoft has to offer through Office 365 we strongly recommend that you do. If you already use Office 365 and are still paying to maintain a phone system then you may want to consider Skype For Business to help minimize and consolidate expenses.

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Technology Training

Harden Employees Against Ransomware With KnowBe4

Are you curious to see who in your company is most likely to download a virus on your network? Well now you can find out and the best part is, its free. With KnowBe4 you can administer a range of free tools that will allow you to see which of your users is most likely fall for phishing emails.

The sad truth is that some people will click on anything that comes across their email inbox. This is how most network infections start. Till more recently, there hasn’t been a lot anyone could do to prevent this. KnowBe4 allows you to find those trouble users and train them so that this major hole in your network can be filled.

From a compliance standpoint, KnowBe4 offers actionable data that will allow you to show your HIPAA or PCI compliance officer that you are taking actions toward due diligence.

As an IT company, we do our best to prevent major disasters with layered security involving anti-virus, managed firewalls, Office 365 spam filtering, security permissions and most important, great backups. Even with all of these security measures in place, there isn’t a foolproof method to ensuring that a few phishing emails won’t slip by unnoticed. We rely on backups to get our clients up an running quickly but even under the best of conditions, it is still better for the virus to have never been clicked on to begin with.

For a small investment in time, you can’t afford to not use these great free tools from KnowBe4. Take a few minutes to watch our new video on how to get started with KnowBe4 and harder you users against malicious emails.

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Technology Training

Repair Windows 10 With Windows Automatic Repair Tool

If you are having a problem with your desktop or laptop computer such as a reboot loop, corrupt Windows files, corrupt registry keys, corrupt registry driver or other Windows boot related issues you can resolve most of these by using the Windows Automatic Repair tool.

Windows Automatic Repair or Startup Repair can fix a lot of issues in Windows 10. This solution may not fix all of your PC Boot up problems but it is a good place to start. Running Startup Repair on your computer can fix problems that keep Windows from loading on your computer.

In this video, we will walk you through the advanced settings for using the Windows Automatic Repair tool. If your computer is having a boot issue you should follow this process before taking your computer to your IT partner. Doing this will likely save you a lot of money and time. Remember, before using any of these tools, it is very important that you back up your data as some of these tools have the ability to erase your hard work.

If you find that you are still having Windows boot issues after having run this tool, consider calling the techs at eTop Technology for support on all of your business technology needs.

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Technology Training

Microsoft OneDrive For Beginners

Every Microsoft product is designed to drive collaboration and efficiency. Microsoft OneDrive is no exception. Built as a solution to match the emergence of products like DropBox, OneDrive is integrated into the Office 365 offering and works seamlessly with all Microsoft Office products.

In this video, we will show you how to access and set up your OneDrive account that comes with five gigabytes of storage. OneDrive allows you to send files without having to use email or file transfer methods. Simply upload your files to the cloud and allow your team or any specific person to have access to them.

The real power of OneDrive is the ability to share data. OneDrive will act as a kind of backup, staying synced with the computer files that you have saved in OneDrive, however, OneDrive was intended to serve as a way for teams to collaborate with large files. Instead of trying to send a large file directly, you can simply upload your file to OneDrive send a link that will allow the recipient to download and work from anywhere in the world.

If you are using Office 365 then you should take a moment to set up your OneDrive account. Especially if you are paying for a product like DropBox. This will help save you a little money every month and will sync well with all the Microsoft products you already use.

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Technology Training

CamStudio Screen Recording

If you have tried to explain a complex computer problem to your technical support group and found it difficult to bridge the gap between English and all the technical jargon, you may find it easier to make a screen recording of the problem rather than sending a lengthy email. CamStudio is a great, free program that will help you with just that.

In this video, we will walk you through downloading CamStudio and getting it set up to start screen recording. CamStudio is a very simple and straightforward program but none the less it is very powerful when you are trying to explain a problem. Once you know how to use the program you can export a .mp4 file that you can then email to your technical support group.